ABOUT US
How far can you leap?
The world’s most successful companies aren’t constrained by the ‘categories’ in which they compete. Instead they excel at identifying emerging customer needs and flex their organisations to create and deliver new value. It all starts with a value creation mindset and a customer-centric operating model.
Since 2008, we at LeapQ have a track record of delivering real value for our clients by helping them create and deliver more value for their customers – and ultimately for their shareholders.
We do this by working alongside them to reframe their businesses, sharpen their strategic focus, uncover new growth opportunities, and build innovative, enticing propositions and experiences that are both differentiating and preference-driving. In the process, we help develop their internal capabilities so they can leap further faster to maintain an edge versus their competition.
What makes us different (and better)
HIGH-CALIBRE TEAM WITHOUT THE BIG OVERHEAD
When you hire LeapQ, you get all the senior brain power and strategic rigour of a big consultancy, without having to waste your money funding someone else’s heavy overhead costs.
WE ENGAGE YOU IN FINDING THE SOLUTION
We practice strategic facilitation, having learned that a process that engages you and your team has a much better chance of success.
WE DEVELOP YOUR INTERNAL CAPABILITY AS WE WORK
We approach strategic projects collaboratively, engaging client teams in a way that leaves them better able to do it themselves the next time.
WE IGNITE A CULTURE OF ONGOING INNOVATION
We believe innovation is a habit – not an end. We show teams how to embrace its power to generate game-changing ideas that disrupt conventional thinking.
NO “POWERPOINT AND RUN”
We see it in your best interest and ours to continue to support you all the way through execution of recommended solutions.
MORE SIMPLICITY, LESS COMPLEXITY
It’s been our experience that “simple” solutions have a much better chance of getting executed and being successful in the marketplace.
WE KEEP OUR LANGUAGE STRAIGHTFORWARD
We reject buzzwords and promise to use simple, straightforward language that helps everyone understand.
A GENUINE SPIRIT OF HELPFULNESS
We love what we do and enjoy helping clients turn business and brand-building ideas into practice.
Our collective experience
Meet the team
Stephen Blanchette,
Founder/Strategic Facilitator
As an accomplished strategic marketing, brand and customer experience expert for over 20 years, Stephen has helped telecom and financial service companies across Europe, the Americas and the Middle East achieve measurable improvements in their NPS, brand preference and commercial results. What distinguishes Stephen is his relentless focus on customers as a source for creating differentiating and preference-driving customer and marketplace value, and his proven ability to work in culturally diverse environments to get results.
Katherine Scheibli,
Strategic Facilitator
With a breadth and depth of experience across marketing disciplines, geographies and sectors, Katherine has helped business and marketing leaders define their company purpose and values, create compelling value propositions and develop successful go-to-market strategies. For over 20 years, she has consistently delivered results for her clients but what sets her apart is her commitment to value creation and ability to inspire broader teams with a clear vision and objectives.
Nadja Zöttl,
Strategic Facilitator
As a trained journalist and passionate storyteller, Nadja specialises in the areas of change, leadership and employer branding. With more than 20 years of professional experience, she uses her proven tools and frameworks to help clients build the understanding, engagement and empowerment required to move successfully from strategy to execution. What distinguishes Nadja is her personal passion, her ability to inspire teams, and her meticulous attention to small details that make a big difference.